Terms & Conditions

The information on this website is provided for general informational purposes only and does not create a contract, employment relationship, caregiving relationship, or professional advisory relationship.

Valley Home Reset provides non-medical household support and life admin services. Services may include:

• Errands (examples include: grocery, dry cleaning, Rx pickup, and Amazon returns)

• Light organizing

• Household resets (examples include: laundry folding and toy sorting)

• Scheduling support, vendor coordination, and moving logistics

• Meal Prep

• General task support

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The services listed on this website are examples and are not exhaustive. If you need help with something not listed, please reach out to discuss whether it falls within my scope of service.

• Personal care or hands-on caregiving

• Medical care or medication management

• Bathing, toileting, dressing, or mobility assistance

• Childcare or babysitting

• House cleaning, deep cleaning, bathroom cleaning, floor cleaning, or scrubbing

• Heavy lifting or moving labor

• Furniture moving, box carrying, packing heavy items, or loading/unloading vehicles

• Transportation of clients or passengers

• Emergency services

• Pest, biohazard, hoarding, or unsafe cleanup services

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If a requested task falls outside my scope, I reserve the right to decline it.

Hourly rate of $30 per hour with a two-hour minimum. 

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A $30 deposit is required at the time of booking and will be applied to your balance, or fully refunded if your appointment is canceled within 48 hours of your scheduled time. 

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Longer minimums or travel fees may apply depending on location, distance, frequency, and type of service requested.

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Any mileage ($0.73/mile), parking fees, tolls, or other task-related expenses are the responsibility of the client.

Please provide at least 48 hours’ notice for cancellations or rescheduling. Cancellations with less than 48  hours’ notice may forfeit your deposit. 

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If I need to cancel or reschedule due to illness, weather, emergency, or unsafe conditions, I will contact you as soon as possible with no penalty to you. 

Clients are responsible for providing accurate information, clear instructions, safe access to the home or task location, and any supplies needed for the requested service.

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Clients should secure valuables, cash, medications, firearms, private documents, fragile items, and sentimental belongings before service begins.

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Clients must provide a safe working environment. I reserve the right to leave or refuse service if the environment feels unsafe, unsanitary, inappropriate, or outside the agreed-upon scope.

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Pets must be secured if needed. Please let me know in advance if pets will be present.

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Valley Home Reset is not responsible for pre-existing damage, normal wear and tear, improperly stored items, or damage caused by fragile, unstable, or already-damaged belongings.

Valley Home Reset may help with research, scheduling, or coordinating third-party service providers such as movers, repair companies, cleaners, plumbers, or delivery services.

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The client is responsible for hiring, paying, and communicating final approval to any third-party vendor. Valley Home Reset is not responsible for the quality, pricing, availability, timeliness, or outcome of third-party services.

Client privacy matters. Personal information, household details, schedules, and family information will be treated with discretion.

Photos or videos of client homes, projects, or belongings will not be shared publicly without permission.

Valley Home Reset reserves the right to refuse or discontinue service for any reason, including unsafe conditions, inappropriate behavior, unclear expectations, nonpayment, repeated cancellations, or requests outside the scope of service.

Booking a service appointment means you have read, understood, and agreed to these terms.